1. Could I have prices of your products?
We usually quote within 12 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
2.How to choose the suitable model?
You can tell us first what is the use of the machine and the size of materials? We will suggest a suitable machine to you.
3. Will the package damaged during transportation?
Our package is considerate all the damage factors and make it to be safe, and our shipping agent have full experienced in safe tranportation. So please don't worry, you will receive the parcel in good condition.
4. How to install and run the machine?
The machine is already installed before shipping. We have very detailed English manual for laser system and laser marking software,nearly all customers can learn it well by themselves very easily.We will also guide you if you have any doubts.
5. How about the lead time and delivery?
Standard model 7-10 working days after receiving the payment. Shipping by express company, delivery directly to your address or shipping by sea.
6. What if there is something wrong with laser marking machine?
Pls contact us at first time and do not try to fix it by yourself. We will help to solve it.
