Q: I have never operated inkjet printer before, is it hard?A:We will provide English Service Manual and Unpacking together with the printer. It is easy to use. Q: How to ensure the order safe since it’s the first cooperation?A:We are a member of Alibaba Trade Assurance Service which can help ensure the security of orders. Q: How do I do if the machine goes wrong?A:First,please film a video to demonstrate the problem. Our professional after-sales engineer will test according to the problem and provide you with solutions.Second, as for non-artificial damaged part, the spare part is free within the warranty period. The freight cost of spare part shall be borne by buyer. Q:What about your service?A:We offer 7*24 hours online service, feel free to contact us.
